Obviously due to the Coronavirus outbreak, we have had to reconsider some of our procedures in order to keep you, our cleaners and family safe and we do hope you support us in these decisions.

**After the Governments recent announcement placing areas of the UK in to tiers and with the Welsh Assembly government stating that there is a travel ban for anyone living in Tiers 2 and 3 into Wales, people living in these areas will no longer be able to stay at Squirrels Nest between October 16th and November 16th and therefore we recommend that you contact us asap so that we can look at moving your booking to 2021.

Please note that we will continue to monitor the situation.**

Are you due to stay with us?

• Below is some information which will help reassure and prepare you for your stay.
• We are at an advantage being in the countryside and with both units being a field apart, you are very unlikely to come into contact with any other guest.
• We will continue to provide a self check in. You will be given a key code prior to your arrival and your key will be located in a key box by the Treehouse front door.
• As always, we are contactable by phone and if we do need to come to the property for any reason e.g. to test the hot tub, we would always practice social distancing rules.
• Our cleaners have always cleaned to a very high standard but we have met to discuss how best to keep everyone safe for the time being. In order to keep them protected, all cleaners will be provided with PPE and hand sanitiser. They have also been given a thorough cleaning schedule which they will carry out for each change over and we have a good stock of cleaning products to ensure the Treehouse’s are spotless.
• So that our cleaners can deep clean the units each change over, we have had to alter the check out time. The new check out time will be 10am so please note this down if you plan to stay with us.
• On arrival, you will park in the car park by the cattle grid. There is hand sanitiser which is located on the gate post and we ask that everyone uses this before handling the wheelbarrows and entering the field.
• If guests do happen to arrive at the same time as other guests, please keep to social distancing.
• In each of the units, we have provided hand sanitiser, anti viral surface spray and anti bacterial hand wash for you to use throughout your stay. We hope this is sufficient but please do ask if you require anything else.
• We have removed some of the board games (the awkward ones to clean like Monopoly!) and what is left we will rotate between guests. We have taken the decision to keep the snuggly blankets in each of the units and they will be washed each change over.
• We gratefully ask that guests strip the beds and put all linen and towels into the laundry bag provided prior to check out. We feel that this eliminates risk and further protects our cleaners.

It’s really important that if you are staying at Squirrels Nest and develop any COVID-19 related symptoms, you contact us straight away.

We hope you understand our reasons behind these changes but ultimately we want everyone safe and well.